Associate Director, Value Stream Management Office

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Value Stream Management Office.

Principal responsibilities

• Management of the plan, milestones, RAG status and progress tracking for the respective initiative 
• Be accountable for all reporting for the programme(s) and initiatives; Facilitate the governance structure required for the vertical and feed into central PMO forums where required; Supporting management of dependencies, including internal and external dependencies
• Coordination of all change requests and management of the change request process, ensuring submitted CRs meet required standards and are tracked. Actively capture and monitor risks and issues to ensure issues are resolved promptly and that risks are managed with mitigating actions agreed and tracked
• Responsible for all Clarity reporting & record management; Hold deep dive review meetings with all project managers when required. Maintaining organisation structures for programme and initiatvie.
• Support resource tracking and the onboarding and off boarding for the vertical and communicating and reporting as appropriate; Support the production of information used in bespoke and ad-hoc communications.
• Primary customers are- WCL functional teams; Business lines – GBM & CMB; Functional Teams – e.g. Risk, Group Finance; Operational support teams; Group & Regional teams; Other Risk sub-functions – global and regional
• The Associate Director, PMO will work with senior management and programme sponsors to help plan the programme and will continuously report progress, status and issues to this group.
• Other stakeholders on project will include- Other IT delivery functions; Other Transformation functions; Regulatory authorities; Other service delivery functions; Data service providers; Software, data and service vendors
• The Associate Director, PMO will interact equally with senior management of stakeholder groups and line staff as necessary. Governance should be in accordance with Group standards policy and procedures.