Associate Director, Personalization & Capabilities

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease. We are looking for people who are determined to make life better for people around the world.

The LCCI (Lilly Capability Centre India), BI&A (Business Insights & Analytics) team was started in 2017 with the objective of supporting business decisions for the commercial and marketing functions in the US and ex-US affiliates. This team is part of the LCCI - Commercial Services organization and works very closely with business analytics team based in Indianapolis (HQ). The team currently comprises of ~300 team members, with varied backgrounds and skills across data democratization, data engineering, analytics and data sciences, market research. The team works across customer segments which include HCPs, Payer and HCOs, Consumer and Med Affairs.

This role is for an Associate Director for the Platforms & Capabilities group. The Platforms & Capabilities group – a group that serves various stakeholders (across analytics and business) by providing centralized solutions including dashboarding (data democratization), personalization (through the enablement of use cases using a customer data platform) and tagging (on Lilly websites) . As part of the role, the incumbent will manage a team of ~30 talented analysts with skillsets across data visualization, data analysis and tagging implementation.

Key Responsibilities:

People and Project Leadership

• Overall accountability of work delivered by the team ensuring highest standards of quality and timeliness in an evolving business environment
• Mentor a team of project leads and individual contributors to help define and achieve ambitious goals and play an active role in their career development
• Work with a variety of stakeholders to build strong relationships of trust with team members
• Play an active role in annual performance evaluations
• Play an active role in defining and standardizing frameworks and processes for project management and execution to ensure efficiency and optimal utilization of resources

Technical Leadership

• Provide leadership to technical and technology focused teams to assist with solution design and help remove barriers the teams may be facing
• Facilitate collaboration between team and adjacent business facing customers or IT teams
• Drive team to adopt best in class practices as it relates to privacy and compliance
• Identify future opportunities and business needs and expand capabilities of the group

Required Skills and Expertise:

• Highly analytical with demonstrated experience of using data and analytics to drive business outcomes
• Experience with migrations on the Adobe Experience Platform (AEP), CDP’s and Tagging tools highly preferred
• Experience of managing teams of >15 people and managing teams of teams required
• Strong communication and interpersonal skills
• High levels of motivation and learning agility to be able to learn new tools, technology in a highly dynamic environment

Education

• Bachelor’s/ Master’s degree in a technical field such as engineering, computer science, computer applications etc. preferred but not mandatory

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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