Associate Director - Implementation Conversion(QA, Automation)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work

on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team 

We are client centric testing services team that aims at reducing manual testing effort and cycle time by automating client business scenarios using client dataset. With simplified process along with customized approach of automation, we support faster application upgrade to latest release with confidence and without capital or headcount cost.

What you will be doing 

We are seeking Senior QA Manager to join our Testing Services team supporting Clients globally. This role focuses on designing and executing test strategy and automation plans (including both functional and non-functional test automation) end-to-end for Clients, thereby enabling and expediting application upgrades. You will be responsible for the Delivery of the Projects. You will be the first point of contact for the Portfolio Manager and have holistic responsibility for Project Delivery and route everything through their Portfolio Managers. May have to assist the Portfolio Managers as necessary outside of project delivery as needed. You will have direct interaction with Customers and Professional Services SMEs globally. You will also establish best and innovative practices to boost overall team productivity and efficiency.

What you bring: 

Knowledge / Experience

• 15+ years of professional working experience in Software Quality Assurance with thorough understanding of SDLC.
• Leadership experience of atleast 6+ years spanning across manual and automation testing teams.
• Good Project, People and Client Relationship Management skills.

Skills

• Ability to estimate, design, execute and report on end-to-end test automation plans (including both functional and non-functional test automation) for Clients.
• Monitor and manage project progress and status reporting to Clients and Internal Stakeholders.
• Good People Manager. Proactively manage resourcing for entire area and execute sustainable hiring strategy. Conduct mid-year and year-end appraisal processes.
• Manage customer expectations and relationships.
• Identify and manage risks with mitigation plans.
• Strong analytical, problem-solving and communication skills.
• Create a skilled, well trained and sustainable team.
• Be able to get quick POCs done wrt effort estimates and timelines.
• Work with internal/external stakeholders for firm wide initiatives on team development, future technologies and innovation.
• Suggest and implement industry wide best practices and bring in continuous process improvements via automation, utilities and other methodologies.
• Ensure that projects are delivered in line with FIS process and methodologies.
• Exhibit capability to understand pricing models and help pitch to new prospects.
• Deliver customer projects successfully and continue support during the BAU.
• Knowledge and exposure to Automation tools e.g. Selenium.
• Knowledge and exposure to Automation frameworks e.g. Keyword Driven, Data Driven etc.
• Knowledge and exposure to Source Code Management tools e.g. GIT, BitBucket etc.
• Basic knowledge on usage of SQL queries.
• Exposure to Project/Defect/Test Management tools e.g. JIRA, ALM etc.
• Possesses the desire to increase knowledge and skills when circumstances call for additional learning.

Added bonus/secondary skills:

• Knowledge of Finance domain especially Capital Markets, Risk and Treasury.
• Experience of developing tools/utilities/automation from scratch using latest tech.
• Practical knowledge of performance test automation using tools like JMeter.
• Exposure to working on Agile methodology based projects – SCRUM, KANBAN etc.
• Practical knowledge on Zephyr - Test Management tool.

Qualifications

• Minimum BS/BSc/BTech degree in Computer Science, Engineering or a related field

Competencies

• Ability to create and execute comprehensive test automation plans.
• Ability to pre-empt and plan for unknowns and risks.
• Ability to analyze and suggest ideas to improves processes and automation suite to increase productivity and efficiency.

What we offer you 

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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