Associate - Control Manager

You are a strategic thinker passionate about driving solutions in “Control management”. You have found the right team

As  “Control management professional ” within our “ Shared services control management team ”, you will spend each day defining, refining and delivering set goals for our firm.

As a Shared Services Control Manager, you will promote a strong business control framework, data quality adherence and be a hygiene subject matter expert (SME) of CRA. In this role, you will support the CORE program execution across Asset Wealth Management (AWM) and JP Morgan Wealth Management (JPMWM).  CORE, Compliance and Operational Risk Evaluation, is the firm’s operational risk self-assessment reporting process & system. 

Job Responsibilities

• Deliver ongoing monitoring of the control environment by engaging with colleagues across the firm to communicate change, by analyzing data quality reports, and by participating in key deliverables.
• Access applicability of legal obligations and communicate potential gaps to business control managers.
• Support a proactive culture that leverages change management protocols. 
• Monitor, identify and challenge meaningful metrics to inform on the health of the operational risk and control environment. Escalate, as appropriate.
• Participate in projects and initiatives on risk & controls (e.g., data quality, risk heightening, obligation mapping, awareness programs, trainings, process mapping, etc.)
• Compare policies, standards, procedures to CORE processes, risks, and controls for execution consistency and/or identification of gaps. 
• Maintain strong engagement across multiple stakeholders, collaborate with local, regional & global stakeholders to stay abreast of Firmwide and LOB risk and control agendas.

Required qualifications, capabilities and skills

• Bachelor’s degree or equivalent experience required.
• 3+ years of financial service experience in controls, risk management, audit, quality assurance or compliance.
• Exceptional critical thinking and analytical skills with an investigative mind-set with the ability to effectively communicate conclusions. 
• Highly motivated, energetic self-starter who takes ownership with strong relationship building skills and the ability to effectively partner across numerous teams to help drive the Shared Services Control agenda.
• Flexible, adaptable to shifting priorities; able to work in a fast-paced, results driven environment.
• Excellent in Microsoft Office Suite (One Note, Excel, PowerPoint, Word)
• Communication/presentation– excellent written and verbal communication skills with an ability to engage control colleagues in a meaningful and actionable manner.
• Work autonomously to affect change – flexible, adaptable to shifting priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
• Analytical skills/ Problem solving– solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions.
• Business knowledge – ability to comprehend business processes, associated risks, and regulations.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.