Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC, and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Assistant Vice President, Talent Acquisition
Role purpose
Our Global Service Centers are an integral part of Global Operations. Employees based here manage day-to-day customer transactions and processes for global businesses. Employees in the Global Service Centers help run & change the way we work. The talent acquisition team of HSBC GSC is responsible for identifying, acquiring, assessing, and hiring candidates to fill open positions. The role holder will be working closely with Business leaders to drive the full spectrum of recruiting and selection activities to attract the best candidates for the respective BU’s. Will focus both on near-term hiring needs and building a long-term strategy that forecasts which skills or roles will be in-demand in the months and years ahead.
Principal Accountabilities and Responsibilities
·Network & build relationship with both internal & external stakeholders. thereby ensuring that we act as trusted talent advisor for our hiring managers, employees & key stakeholders.
·Partnering with leaders within the organization to strategize & track the delivery of hiring needs of their business.
·Programme manage hiring delivery by creating and tracking project plan with the support of Managers & RPO team.
·Research and recommend new sources for active and passive candidate recruitment – collate data and present market intelligence where applicable.
·Adhere to recruitment SLA’s; ensuring delivery within timelines; monitor cost per hire and overall spend.
·People Management - Defining and driving the team to meet and exceed hiring benchmarks relating to time to fill, cost per hire, diversity hiring, and hiring manager and candidate satisfaction.
·Defining and leading projects focused on continuous improvement. Manage the change management with the team.
·Staying up to date with industry trends, best practices, and emerging recruitment technologies, incorporating innovative approaches into our talent acquisition efforts.
·Monitor, manage & report risk. Ensure functional & HR compliance & internal controls are adhered to.
·Provide analytical and well documented recruiting reports to extended HR teams & business stakeholders.
·Use metrics to create reports and identify areas of improvement.