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Citi continues to enhance its business control and governance framework by building out Client is a 1st Line of Defence, to house and consistently manage MCA & control activities performed across its Client organisation.
Client was established with the objective to provide an integrated “end-to-end” identification, measurement, management, and monitoring for the various Client businesses across the enterprise. Currently Client has a footprint in over 40 countries.
This role will report into the In-Business Central Controls & Enhancement Lead in the Client CAO and will focus on projects to build or enhance the control framework and becoming the subject matter expert in specific areas. This also includes assisting in the development of strategic solutions to address any deficiencies in the wider Client Org monitoring controls framework (e.g., RCSA/MCA, Issues Management) and ensure compliance with regulatory requirements and with firm Policy and Standards globally.
The Client Org Central Controls & Enhancement team owns all supervisory and conduct metrics for the department and is tasked with the identification of best practices and processes, the integration / centralisation of controls across legacy organisations, analyses and implementation of enhancements, process flow mapping and maintenance, and coordination with other Risk & Controls team’s across the Client Org.
This is an exciting opportunity for a practically minded professional with a solid understanding of credit risk controls and a keen interest to make a difference in a fast paced and many times uncertain environment.
The incumbent will be working closely with the Client business units and controls sub-teams, second line control teams across locations, Business Managers, as well as partner areas such as Operations and Technology.
Mumbai, India
In this role, you’re expected to:
Support the Client Org Control & Enhancement Team on key initiatives and requirements that collectively cover execution, oversight, and reporting of the Client Org Operational Risk activities
Lead, evaluate and drive a team towards realistic goals
Influences others through communication and diplomacy skills; may negotiate with external parties
Has the ability to operate with a limited level of direct supervision
Exercises independence of judgement and autonomy
Evaluate and support end to end control implementation for key controls across the Client Org
Assist with identifying best practices and centralisation of controls
Facilitate implementation of key Business Control enhancements
Initiates and develops relationships with others throughout the business unit and the company to identify and understand business needs
Implement solutions to improve effectiveness and results
Ensure a culture of accountability, integrity, and respect
Additional duties as assigned
Skills:
Must have analytical inquisitiveness and problem-solving and ability to ask insightful questions, break analytical and business challenges into workable components and draw meaningful conclusions.
Highly intellectual in character requiring exercise of discretion and judgment.
Must be flexible to adapt to the changing needs of the organization during the different phases of Citi’s Transformation.
Demonstrated ability to be detail-oriented and manage multiple competing priorities including emerging risks to deliver solutions in an effective control environment.
Ability to collaborate with others to achieve business objectives; Must be able to work with multi-disciplinary teams from different regions.
Ability to communicate effectively with senior management within CAO and cross functional organizations, particularly with people from different geographies and cultures.
As a successful candidate, you’d ideally have the following skills and exposure:
Bachelor’s/University degree or equivalent experience
8 to 10 years’ experience
Previous direct management experience
Proven experience in independently handling enhancement projects and interacting with teams across all lines of defense globally
Understanding of the Risk & Control disciplines, standards and associated gold source systems (Citi Risk & Control, Records Management Governance Tool, Document Management System)
Must be a self-starter, flexible, innovative, and adaptive
Proven ability to work in high-pressure, time-sensitive environment
Ability to work collaboratively and independently, ability to navigate a complex organization
A proactive and “no surprises” approach in communicating issues
Excellent written and verbal communication skills
Strong Excel & PowerPoint skills
Education:
Bachelor’s/University degree or equivalent experience
Global Benefits:
We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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