Assistant Vice President Operations- Fund Admin

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President Operations-Fund Admin

Principal responsibilities

• The role will require technical excellence and people management expertise to achieve target deliverables combined with the ability to get work done from administrators and / or SMEs to achieve target KPIs with Multi-tasking ability to independently prioritize workload without impacting deliverables.
• Provide support for seamless re-migration, on boarding of new business and funds in line with Global Operating Model
• The role will demand leading a team of individuals to drive excellent client service within the standard model, of promoting continuous improvement of processes and of identifying and capitalizing opportunities to create capacity and generate efficiencies.
• The individual needs to be flexible to work shifts, respond to additional business need if required and work closely across different jurisdictions and cultures
• The individual has to keep the team motivated, ensure they perform at their best and work towards increasing the team’s overall performance in terms of productivity & quality.
• Liaison and coordination with internal and external stakeholders to drive service excellence. Individual also has to develop good working relationship with peers in other process and most importantly with the business partners.
• Complete IOC for captured roles Given the criticality of the process, this role requires the job holder to adhere to process and FIM guidelines to ensure NIL impact to the business. Any exceptions, failures, inaccuracies or delays could potentially result in any of the following impacts.
• The working environment is very professional and the incoming individual will have to meet the work related challenges with the same zeal. To ensure that individuals are able to perform at the desired level, there will be process training & necessary guidance provide by the Line Manager on an ongoing basis.
• The role will operate within the orbit of the Trade Processing Shell of Funds service’s strategic plan and  role will interface with all other HSS Departments and with HSBC global offices as appropriate.
• Role will require deputizing for the Line Manager whenever required and the jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.