Assistant Vice President – HR Advisory

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. 

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President – HR Advisory

Principal Responsibilities

• Provide advice and guidance through a range of channels, e.g., case management tools, click to chat and telephone, balancing face to face contact as necessary.
• Apply a risk-based approach within the commercial context and considering the need to protect and promote the bank’s reputation when providing support and guidance related to people issues.
• Apply problem solving skills and analytical reasoning with HR knowledge to find appropriate solutions to complex people challenges that arise, escalating for guidance or decisions where appropriate.
• Escalate flaws/gaps in policy and process to the appropriate relationship manager in the HR Advisory team and/or other teams as appropriate. Work with the HR business to influence appropriate changes.
• To deliver as appropriate focus groups training and briefings to the business in areas as required.
• Support HR activities as defined by the HR Service Catalogue
• Provide options and risk assessed advice & guidance to the business.
• Evidence of problem analysis, risk assessment and appropriate commercially aware solutions given to the business: identified through casework.
• Demonstrates contribution to knowledge management content to support continuous improvement of HR services and products.