At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Has a good understanding of concepts and procedures within own discipline and ensures a high quality of services/tasks are delivered. Works within standardised practices and allocates work in the capacity of a team leader. Typically reports to the Manager.
Follows standardised processes to deliver tasks;
* Limited Supervisory responsibility of a team of professionals who perform high quality tasks;
* Supports the team with tasks, using own judgement based on practice and precedence;
* Ensures the right workloads are given to team members;
* Has a thorough knowledge of relevant procedures and processes in the department;
* Provides training for the team and monitors the quantity and quality of the work in progress;
* Has a good understanding of how the team can best collaborate and work with others to accomplish the objectives;
* Uses communication skills to exchange ideas and information in a concise and logical way with sensitivity to the needs and expectations of the audience;
* May act as the systems/tools expert.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.