Assistant Manager/Supervisor- Operations

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Position Purpose:
Responsible for overseeing operations, facilities management, risk management, and integration of new business units at a designated location. Ensures optimal resource allocation, service quality, and compliance with company standards across service lines.

Key Responsibilities:

• Operations Management: Oversee location operations to meet performance targets, ensure resource allocation, and maintain service quality.
• Facilities Management: Ensure facilities support business growth and comply with company standards. Oversee customer audits and maintenance.
• Risk Management: Manage Occupational Health & Safety and risk exposure in the business.
• Business Integration: Ensure efficient integration of newly acquired businesses, including adoption of company SOPs and systems.
• Team Management: Lead, train, and develop a geographically dispersed team. Set performance benchmarks and conduct regular reviews.
• Customer Care: Ensure customer service teams resolve issues promptly and effectively.
• Cost Control: Manage labor, control facility costs, and optimize resources.
• Continuous Improvement: Identify best practices and implement improvements across the operation.

Experience & Skills Required:

• 10-15 years of experience in operations and warehouse management.
• Proven leadership and people management skills.
• Experience managing costs and budgets.
• Strong analytical, IT fluency, and system proficiency (Excel, PowerPoint, Word).
• Knowledge of ReQuest/O’Neil systems (preferred).

Interested candidates can apply for the position directly or share the updated resume with runa.singha@ironmountain.com.

Thanks and regards,

TA Team