Assistant Manager - Revenue Control and Billing

Job Description

Title                 Assistant Manager/Process Lead- Revenue control and Billing   

Department      Revenue COE

Location          Gurgaon

Reports To       Manager, Finance

Level                Level 4

About Fidelity International

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Revenue COE team and feel like you’re part of something bigger.

About your team

Finance Services in India supports Financial Services, Group and some parts of Eight Roads and Canada businesses. Core activities for Financial Planning & Analysis, Financial Control and Procure to Pay are centralized with an aspiration to accelerate finance for future.

About your role
The role is centred around providing subject matter expertise, drive transformation and deliver process specific KRAs for billing and revenue process for GPS channel. The role will require a combination of business, billing, reporting, accounting, data and system knowledge. It offers exposure to customer billing KPIs and management aspects related to revenue process, extensive stakeholder management, visibility and knowledge enhancement across multiple fidelity wide products and services.

The candidate is required to demonstrate alignment to the wider CFO goals, work towards transformation and simplification of the billing and revenue process to deliver key KPIs by implementing value added analysis and strategic mindset.

The roles and responsibilities will be as follows:

Process KRAs:

• Performance and review of customer billing and revenue accounting process for workplace investing and third-party fund providers
• Provides input to strategic decisions impacting the functional responsibility area and provide informative and value-added revenue reporting to facilitate decision making by senior management
• Liaison with upstream teams for resolution of data and information gaps to enhance revenue recording and reporting
• Review of business requirement documents, evaluation of tech proposals and prototypes and coordinate user testing
• Ensures compliance with applicable policies and reviews contracts to ensure revenue is recorded as per company standards and guidelines
• Closely liaising with onboarding and sales team, client service managers and relationship directors to review and interpret the fee arrangements agreed for clients
• Create and distribute monthly invoices by ensuring adherence to SLAs
• Assist in financial audits and implement audit recommendation
• Support key finance reporting and enhance revenue and billing process to deliver KPIs for new offerings
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments
• Enhancing the risk and control framework supporting the process

Change Management:

• Impact assessment and support on various change projects - Process specific & wider organisational projects
• Regular connect with various upstream and downstream system/technology teams to communicate ongoing changes and supporting end to end automation
• Usage of data visualisation tools, data analytics and other statistical techniques to solve real time business problems
• Generate efficiency and drive synergies across billing, revenue and sales and assets function
• Drive changes in procedures, re-define responsibilities and KRAs to align with the new process definitions

About you

Experience and Qualifications Required

• Qualified (or part –qualified) CA / MBA Finance with up 5-8 years of relevant work experience in Finance with exposure to accounting, data analytics and reporting.
• Understanding of revenue accounting and its downstream impact on distribution and IM business finance teams
• Possess understanding of EMIS revenue solution and programme
• Prior experience in FP&A, Finance control, O2C and AR roles would be an advantage.
• Strong analytical skills including knowledge of accounting principles
• Knowledge of the Microsoft Office software packages; Proficient with Microsoft Excel
• Knowledge of Power BI, Tableau will be an advantage
• Shows attention to detail and an appetite to dive into issues in depth as needed
• Collaborative approach to develop, share, accept and implementation of ideas
• Identify opportunities & implement solutions to improve process

Business Facing

• Strong senior stakeholder management skills
• Strong written and verbal communication skills
• Ability to challenge conventional ideas/ status quo.

Teamwork & Motivational

• Able to command respect from stakeholders and peers, comfortable playing a part in management discussions.
• Ability to influence and challenge.
• Good communicator, able to present and articulate information succinctly.
• Strong analytical skills, able to see the big picture and offer innovative solutions.
• Able to multi-task and prioritise under pressure.
• Capable of reviewing, designing and improving processes.
• Strong team-working skills, ideally with experience of working in a matrix environment.
• Understanding the complexities of working within a multi-location team.
• Flexible and adaptable, responds rapidly to change.

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.