Assistant Manager, Implementation

About the Role:

We are seeking an experienced Assistant Manager to join our dynamic team and oversee the implementation of our innovative private market product. You will play a pivotal role in ensuring the smooth and successful launch and ongoing management of this product, collaborating closely with various departments to deliver exceptional client experiences.

Key Responsibilities:

• Product Implementation:
  • Coordinate and manage all aspects of product implementation, including project planning, resource allocation, and timeline management.
  • Work closely with cross-functional teams (e.g., product development, sales, legal, operations) to ensure seamless integration and delivery.
  • Conduct thorough testing and quality assurance to identify and resolve any issues before launch.
• Client Onboarding:
  • Develop and execute onboarding plans for new clients, ensuring a smooth transition and effective product adoption.
  • Provide comprehensive training and support to clients, addressing their queries and concerns in a timely manner.
• Product Management:
  • Monitor product performance post-launch, identifying areas for improvement and implementing necessary enhancements.
  • Gather and analyze client feedback to inform product updates and ensure ongoing satisfaction.
• Team Leadership:
  • Oversee and mentor a team of implementation specialists, providing guidance and support to ensure their success.
  • Foster a collaborative and high-performing team culture.

Qualifications:

• Bachelor's degree in Business Administration, Finance, or a related field.
• 3-5 years of experience in product implementation or project management, preferably in the financial services industry.
• Strong understanding of private market products and their underlying investment strategies.
• Proven ability to manage complex projects and deliver results within tight deadlines.
• Excellent communication and interpersonal skills, with the ability to build relationships with clients and internal stakeholders.
• Strong problem-solving and analytical skills.
• Proficiency in relevant software tools (e.g., project management, CRM).

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.   

About State Street 

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. 

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. 

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. 

State Street is an equal opportunity and affirmative action employer. 

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