Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Visakhapatnam Varun Beach to ensure maximum cooperation, productivity, and guest service.
Monitor and supervise service flow in the assigned outlet.
Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management
Job Description
Primary Responsibilities
Assist the Executive Housekeeper in managing and directing all Housekeeping activities in Novotel Visakhapatnam Varun Beach to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities.
To assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and hence take corrective action.
Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service.
To direct and control the Housekeeping operations and staff of the Housekeeping department.
Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management.
Housekeeping Planning
Assist the Executive Housekeeper to plan and coordinate the activities of housekeeping supervisors and the team
People Management
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Visakhapatnam Varun Beach to ensure maximum cooperation, productivity, morale and guest service.
Maintain appropriate staffing levels in order to consistently provide excellent guest service.
Provide support to the team to enable them to provide effective and efficient services.
Ensure that the team has been trained for all safety provisions.
Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
