Assistant Manager - Feeder Operations - Global Service Centre

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.  With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. 

About DP World Global Service Centre

DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. 

Role Purpose: 

As a Team Leader in our dynamic and growing organization, you will be responsible for overseeing and leading key teams within our NVOCC department. Your responsibilities will involve overseeing the export and import process for NVOCC (Booking creation, BL creation, Import and Export Activities), ensuring compliance with shipping regulations, and leveraging your knowledge of NVOCC Expertise and efficient transportation of goods.

Designation: Assistant Manager – NVOCC operations

Base Location: Navi Mumbai

Reporting to: Sr. Manager

Key Role Responsibilities:

• Lead and supervise the NVOCC team, ensuring that NVOCC activities are managed effectively and efficiently for ISC Region of Unifeeder.
• Utilize the knowledge of overall NVOCC business to guide and oversee the safe handling and transportation of goods/containers.
• Coordinate with various stakeholders, including shippers, carriers, and internal teams, to facilitate smooth Operations.
• Ensure compliance with international/local shipping regulations and standards, including but not limited to Dangerous Goods regulations.
• Well versed with Customs regulations for ISC region including international Regulations.
• Implement and optimize processed to enhance efficiency and accuracy within the team.
• Provide guidance and support to team members, fostering professional growth and skill enhancement.
• Address and resolve escalated issues related to NVOCC processes, collaborating with team members to implement corrective actions.
• Generate regular reports on team performance, identifying key metrics and areas for improvement.
• Collaborate with other team leaders and stakeholders to contribute to the development and implementation of strategic plans.
• Facilitate effective communication within the team, ensuring seamless collaboration and information flow.
• Direct reports 10-15

Education & Qualifications: 

• Bachelor's degree.
• Should have good communication skill in English and must have good proficiency in Email Writing skills.
• Problem solving, Analytical skills, Excellent communication and interpersonal skills.
• Willingness to work in Shifts as per allocated roster and Country to work, fine to work in night shift as well. 
• Minimum 6+ years of experience in shipping industry with a reputed shipping/logistics organization.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.