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Job Description

  • Drive business growth through listing of correct identification, promotion planning and activations basis primary data analysis of the identified market territory
  • “Mining” from existing customers and driving growth through better account management and retention activity
  • Acquisition of new businesses ensuring profitability to meet budgeted targets
  • Identifying growth opportunities with market know-how/ meeting new customers to broaden the opportunity list and developing new customers 
  • Forecasting annual, quarterly, and monthly sales goals and developing specific plans to ensure long and short-term term growth
  • Map the market and maintain market intelligence of customers in the region. 
  • Build in-depth knowledge of customer' business priorities, challenges and initiatives that can be translated into opportunities.
  • Build value-added relationships within the domain of the account and core account team.
  • Creating a positive on-boarding experience for new clients, handling entire life cycle of the customer after onboarding.
  • Responsible for billing and payment collection from the customer
  • Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers
  • Responsible for negotiating, maintaining, and updating tariffs on the technology backed tariff management & shipment booking portal.
  • Building & maintaining relationships within senior management at customer's business who can facilitate decision making & actions needed to achieve the required results
  • Finalizing contracts with key clients and establishing SLAs for the fulfillment of each client's long-term goals.
  • Play an integral part in generating new sales that will turn into long-lasting relationships.
  • Carryout MBR/QBRs for critical customers
  • Monitor and report on market and competitor activities and provide relevant reports and information.
  • Present to and consult with senior level management on business trends with a view to developing new services and products


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