Job Description
The Jobholder is responsible for leading the overall Customer Support and Logistics team, with experience in handling Indian Commercial Vehicle (CV) Customers and Export Customers. This role requires managing a team, coordinating with the internal production team, and possessing sound SAP knowledge. Excellent leadership skills, a customer-centric approach, and the ability to motivate a team to deliver exceptional service are essential.KEY ACCOUNTABILITIES:1. Exposure to handling major CV OEMs (AL, TML, TCL, VECV) and Export customers (GM, FORD).2. Sound Knowledge of Sales/order processing and logistics Functions (Cost Optimization and Warehouse management)3. Proficiency in SAP modules (SD / PP / MM) and knowledge of MRP (Material requirement planning) is a must.4. Knowledge of IATF 16949:2016 standards and managing audits.5. Improvement of FG material flow (VSM and inventory optimization).6. Knowledge of packaging, including returnable packaging is applicable.7. Management of Logistics suppliers, including Domestic transporterPreferred Skills:1. Experience in the Automobile (Tier 1 industry)2. Knowledge of international trade and export regulations.3. Fluency in English, Hindi and TamilRequirements: 1. Bachelor’s Degree / Engineering / Postgraduate:2. Minimum of 5 years of experience in customer support, with a focus on OEM and export customers.3. Excellent communication and interpersonal skills4. Strong problem-solving abilities and a customer-centric mindset.5. Customer Handling, Logistics, Supervision, Inventory control, Analyzing InformationInternal Use Only: SalaryGlobal Terms of Use and Privacy StatementCarefully read the BorgWarner Privacy Policy before using this website. Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.Career Scam Disclaimer: BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.
