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Job Description

Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Business Descriptor:We are currently seeking an experienced professional to join The Global Asset Management team.Principal ResponsibilitiesTo ensure timely and error free reporting of transactions received at the Investor Service Centre.Manage customer communication effectively in order to have timely resolutionExcel in distribution services & investor services with special focus on corporate customersHave close interface with service providers and highlight any discrepancies of gaps noticed on a timely mannerExplore and process efficiency suggestions and contribute to achieve customer delightComply with applicable regulatory requirements on qualifications required for the job profileContribute to the knowledge management initiative of the customer service team.Contribution to recruitments / contingency / leave planningEnsure compliance to the process manual and FIMExcel in the monthly reporting process
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