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Job Description

Some careers open more doors than others. 


If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


Business Descriptor:


We are currently seeking an experienced professional to join The Global Asset Management team.


Principal Responsibilities


  • To ensure timely and error free reporting of transactions received at the Investor Service Centre.
  • Manage customer communication effectively in order to have timely resolution
  • Excel in distribution services & investor services with special focus on corporate customers
  • Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
  • Explore and process efficiency suggestions and contribute to achieve customer delight
  • Comply with applicable regulatory requirements on qualifications required for the job profile
  • Contribute to the knowledge management initiative of the customer service team.
  • Contribution to recruitments / contingency / leave planning
  • Ensure compliance to the process manual and FIM
  • Excel in the monthly reporting process
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