We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.
Ensure that the workplace environment is as per the safety norms.
• Ensure Service Engineer adopt correct & safe practice of machine maintenance
• To monitor desired availability of the machine through DPR & Monthly report
• Keep tab on customer outstanding (Parts & AMC) collection within the time period assigned by the management. Also responsible for collecting the C Form
• Should meet Project Manager / Mechanical –Head on every visit & discuss about the progress & planning with them & have signed MOM.
• Proper / timely technical support to Service Engineer.
• Monthly meeting with team & customer
• Ensure customer satisfaction
• Ensure that service dept. processes are established concerning all service work & to improve operational quality & efficiency of the service department.
• Increasing the customer satisfaction level.
• Meet business targets
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Come and share your courage to shine with us!