Assistant Knowledge Manager

Position status: This opportunity is for a secured role that is due to commence in October subject to approval. If you would like to be considered as we progress with this position, please click to apply.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about or purpose, culture, and priorities, visit our strategy site. 

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

Work Winning Content Hub and internal processes.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

• Safety first - Going home safe and well

  
  

• Client focus - Deliver on our promise

  
  

• Integrity - Always do the right thing

  
  

• Create opportunity - for our people to excel.

  
  

We are seeking applicants with digital and information/knowledge management expertise to support the information manager in the development, improvement and enhancement of the hub.

You’ll be responsible for:

• Working closely with the information manager and the wider improvement team to support day-to-day activities.
  • Archiving files.
  • Quality check/auditing content.
  • Ensuring all new starters are added to the site with relevant permissions.
  • Answering any FAQs from the wider business.
  • Removal of ex-employee data.
  • Assisting with auditing of expired content and working with content creators to update or replace expired content.
  • Coordinating and chasing content for new starter CVs.
  • Gap analysis – identifying content that would be useful to have.
• Supporting in the migration of data to the Work Winning Content Hub.
  • Quality check against set templates and criteria.
  • Use meta-data to correctly tag information.
  • Migrating approved content to destination libraries.
• Supporting in the testing of solutions.
  • Piloting new features and improvements for the day-to-day running of the site.
• Ongoing development and continuous improvement of live solutions.
  • Identifying improvements based on your own user experience and others feedback.
  • Supporting implementing improvements under the instruction of information manager.
• Supporting in the delivery of quality control for new and existing content.
• Developing and editing certain SharePoint requirements such as document lists.
• Support in coordinating content creation with the engine work winning teams, marketing team, centres of excellence and business units.
• Tracking and auditing aftercare within the consult work winning team.

You’ll need to have:

• Any bachelor’s degree.

  
  

• Good written and oral communication.

  
  

• Experience in document management/information management.

  
  

• Knowledge of SharePoint development and management.

  
  

• Knowledge of the OpenAsset digital asset management platform.

  
  

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the ‘Refer a friend’ feature found within the relevant job.