Assistant Director of Conference & Events

• Assist in developing and executing sales strategies to drive revenue growth for conferences, banquets, and other events.
• Support in managing client relationships, ensuring a high level of service and satisfaction.
• Aid in planning and coordinating events, working with various departments to ensure seamless operations.
• Supervise and mentor a team of sales and event coordinators, providing guidance and support.
• Assist with budget management for events, monitoring financial performance to meet revenue targets.
• Conduct market research and analyze competitor activities to inform sales strategies and identify opportunities.
• Help negotiate contracts and agreements with clients, ensuring terms are favorable and align with our policies.
• Participate in marketing and promotional activities to enhance the visibility of our conference and banquet services.
• Ensure that all events adhere to our quality standards and address any issues or concerns as they arise.
• Maintain compliance with health, safety, and regulatory requirements for all events.

Skills and Qualifications:

• Relevant experience in sales or event management, preferably within a hotel or hospitality environment.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail and multitasking abilities.
• Proven customer service skills with a focus on client satisfaction.
• Proficiency in event management and CRM software.
• Understanding of market trends and industry best practices.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?