Asset Servicing Associate

Be a part of Asset Servicing Announcement Capture team who responsible for announcing corporate action events for all Global markets (~120 active asset servicing markets). Primary SLA is to ensure all announcements are processed within 24 hours of receipt and are sent out to the underlying clients / subscribers.

As an Asset Servicing Associate within our Asset Servicing Announcement Capture team, you will play a crucial role in announcing corporate action events for all markets globally. You will be responsible for processing and validating Income & Mandatory Corporate actions, managing issues related to the Announcement Capture Utility, and supervising the delivery of fund services trades operations. You will collaborate with various internal teams to process transactions and resolve exceptions, respond to client inquiries, and perform root cause analysis to increase STP and reduce client inquiries. 

Job Responsibilities

• Responsible for processing & validation of Income & Mandatory Corporate actions.
• Supervise delivery of fund services trades operations BAU for the assigned location.
• Work with various internal teams to process transactions and resolve any exceptions on a timely manner.
• Responding to and resolve client inquiries on a timely manner
• Performing root cause analysis for their respective clients to increase STP and reduce client inquiries.
• Partnering with client service teams to help change client behavior where required to remove manual processes.
• Understanding of Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution
• Partnering with technology strategy team to help identify internal and external facing technology improvement opportunities.
• Ensuring all day to day queries dealt with within required SLAs and escalate issues
• Attending internal onshore partners meetings, usually via conference call, ensure resolution of follow up items

Required qualifications, skills and capabilities:

• Bachelor’s degree required 
• Minimum 10 years in Financial Services industry
• Extensive working knowledge of Microsoft Office products
• Good knowledge of financial instruments and corporate actions
• Excellent prior custody & fund services, markets or prime brokerage operational experience along with managing staff
• Strong financial markets product knowledge and understanding of the transaction lifecycle in Corporate Actions and/or
• Subject matter expertise in Equities, Fixed Income, FX, Collateral, Derivative

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.