Asset Servicing Associate

This role provides an opportunity to work with various internal teams to process transactions, resolve exceptions, and enhance controls. You will also partner with client service teams to help change client behavior where required to remove manual processes.

Job Summary:

A possible Job Summary following the required format could be: "As a Securities Services Operations - Asset Associate II in the Asset Servicing Announcement Capture Utility team, you will be responsible for announcing corporate action events for all Global markets. Your primary goal is to ensure all announcements are processed within 24 hours of receipt and are sent out to our clients/subscribers. You will own issues related to the Announcement Capture Utility and ensure timely escalation to both Operational and Risk leads. This role provides an opportunity to work with various internal teams to process transactions, resolve exceptions, and enhance controls. You will also partner with client service teams to help change client behavior where required to remove manual processes.
 

Job Responsibilities

• Process and validate Income & Mandatory Corporate actions.
• Own issues related to the Announcement Capture Utility and ensure timely escalation to both Operational and Risk leads
• Deliver fund services trades operations BAU for the assigned location.
• Work with various internal teams to process transactions and resolve any exceptions on a timely manner.
• Respond to and resolve client inquiries on a timely manner
• Perform root cause analysis for their respective clients to increase STP and reduce client inquiries.
• Partner with client service teams to help change client behavior where required to remove manual processes.
• Understand Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution
• Partner with technology strategy team to help identify internal and external facing technology improvement opportunities.
• Ensure all day to day queries dealt with within required SLAs and escalate issues

Required qualifications, skills and capabilities

• Bachelor’s degree 
• Minimum 8 years in Financial Services industry
• Extensive working knowledge of Microsoft Office products including Word, Excel, Access, Visio and Outlook Express (or similar email program)
• Strong analytical and problem solving skills including taking the initiative to drive change and enhance controls
• Strong financial markets product knowledge and understanding of the transaction lifecycle in Corporate Actions and/or
• Subject matter expertise in Equities, Fixed Income, FX, Collateral, Derivative

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.