Area Service Manager

The Opportunity:

Under broad supervision, perform advanced repairs, preventative maintenance and installation for equipment and devices offered by Avantor. Diagnoses and troubleshoots complex systems. Provides technical support and training to customers on operational or maintenance aspects of equipment. Serve as customer contact on technical and service-related problems.. Mentor less-experienced peers and assist supervisors, but does not formally supervise others.

Under close supervision, provide preventive maintenance, troubleshooting, repairs, and calibration to Diagnostics instruments; HPLC, Biochemistry, Hematology Analyser, and immunoassay Analyser. Perform installations. Document and report all repairs and product failures.

What we’re looking for:

Experience: Minimum 5 years in IVD
Education: B.tech. in ECE,EEE

How you will thrive and create an impact:

• Ensure timely resolution of technical problems of the Diagnostics equipment to ensure smooth functioning of biomedical equipment and the highest internal customer satisfaction
• Conduct equipment operational and technical training for the end-user for safe and efficient utilization of Diagnostics equipment
• Minimize contingency expenditure through effective implementation of equipment maintenance programs
• Interface with end-users on an ongoing basis for biomedical equipment maintenance requirements
• Prompt response to service call logs and take timely actions
• Perform installation, calibration, and inspection of the biomedical equipment
• Service of Medical Equipment
• Detailed knowledge of Medical Equipment
• Preparation of project plan including procurement timeline, planning as per medical equipment installation
   

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation