Application Tech Support Practitioner

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Splunk Administration
Good to have skills : Unix Shell Scripting
Minimum 5 year(s) of experience is required
Educational Qualification : a: 15 years of full time education
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Splunk Administration Good to Have Skills : UNIX Shell Scripting, No Technology Specialization Job Requirements : Key Responsibilities : a: Standardized Splunk agent deployment, configuration and maintenance across a variety of UNIX and Windows platforms b: Experience with Splunk Searching and Reporting, Knowledge Objects administration, Clustering and Forwarder Management c: Support Splunk on Unix, Linux and Windows-based platforms Technical Experience : Technical Experience a: At least 5 years of experience in IT with minimum 3 years in Splunk / tools implementation b: Skills in technical areas which support the deployment and integration of Splunk based solutions, Splunk Apps and Add-ons for monitoring and data integrations- including Infrastructure, Network, OS, DB, Middleware, Storage; Virtualization, Cloud Architectures etc c: Good to have knowledge on Java scripting, Python, shell scripting-based development Professional Attributes : a: Excellent customer facing skills b: Experience working with a global team c: Strong analytical and problem-solving skills d: Good verbal and written communication skill Educational Qualification: a: 15 years of full time education Additional Info :a: 15 years of full time education

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