Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : .Net Full Stack Development
Good to have skills : Microsoft ASP.NET, ServiceNow IT Service Management
Minimum
2 year(s) of experience is required
Educational Qualification : A: Bachelors Degree in Computer Science/IT/Engineering or related field
Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Provide timely technical support to clients.
- Troubleshoot and resolve system or application issues.
- Document client issues and resolutions.
- Collaborate with the development team to enhance system functionality.
- Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in .Net Full Stack Development.
- Good To Have Skills: Experience with Microsoft ASP.NET, ServiceNow IT Service Management.
- Strong understanding of web development using .Net technologies.
- Experience in front-end and back-end development with .Net.
- Knowledge of database management systems.
- Familiarity with troubleshooting and debugging techniques. Additional Information: - The candidate should have a minimum of 2 years of experience in .Net Full Stack Development.
- This position is based at our Noida office.
- A Bachelors Degree in Computer Science/IT/Engineering or related field is required.A: Bachelors Degree in Computer Science/IT/Engineering or related field
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
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