Application Tech Support Practitioner

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Site Reliability Engineering
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate
Summary: As a Site Reliability Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our systems. Your typical day will involve monitoring and troubleshooting production issues, automating processes, and collaborating with cross-functional teams to deliver high-quality solutions. Roles & Responsibilities: - Design and implement highly available and scalable systems, ensuring the reliability and performance of our applications. - Monitor and troubleshoot production issues, identifying root causes and implementing effective solutions. - Automate manual processes, leveraging scripting languages like Python or Bash to improve efficiency and reduce errors. - Collaborate with cross-functional teams, including developers, QA engineers, and product managers, to deliver high-quality solutions that meet business requirements. Professional & Technical Skills: - Must To Have Skills: Strong experience in Site Reliability Engineering. - Good To Have Skills: Experience with scripting languages like Python or Bash. - Experience with monitoring and logging tools like Nagios, Prometheus, or ELK stack. - Experience with containerization technologies like Docker and Kubernetes. - Strong understanding of Linux operating systems and networking concepts. Additional Information: - The candidate should have a minimum of 3 years of experience in Site Reliability Engineering. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering reliable and scalable systems. - This position is based at our Bengaluru office.Graduate

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