Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Basis Administration
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the systems and resolving any technical problems that may arise. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to troubleshoot and resolve application issues. - Monitor and maintain the performance of critical business systems. - Identify and analyze software defects, providing timely resolutions. - Develop and implement effective solutions to enhance system functionality. - Provide technical support and guidance to end-users. - Stay updated with the latest industry trends and technologies. - Assist in the documentation of system configurations and troubleshooting procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BASIS Administration. - Experience with system monitoring and performance optimization. - Strong understanding of database management and SQL queries. - Knowledge of system integration and troubleshooting techniques. - Familiarity with ITIL processes and incident management. - Good To Have Skills: Experience with cloud platforms such as AWS or Azure. Additional Information: - The candidate should have a minimum of 2 years of experience in SAP BASIS Administration. - This position is based at our Nagpur office. - A 15 years full time education is required.15 years full time education

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