Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Apache Tomcat Administration
Good to have skills : NA
Minimum
2 year(s) of experience is required
Educational Qualification : Graduate
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
- Provide support to end-users and address their queries and concerns.
- Monitor application performance and stability, and proactively identify and resolve any issues.
- Document and maintain knowledge base articles for future reference.
- Participate in the testing and deployment of application updates and enhancements.
- Stay updated with the latest industry trends and technologies to enhance application support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apache Tomcat Administration.
- Strong understanding of application support principles and best practices.
- Experience in troubleshooting and resolving technical issues in a timely manner.
- Knowledge of scripting languages such as Shell or Python.
- Familiarity with monitoring tools like Nagios or Zabbix. Additional Information: - The candidate should have a minimum of 2 years of experience in Apache Tomcat Administration.
- This position is based in Mumbai.
- A Graduate degree is required.Graduate
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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