Mission Statement: This role involves managing or performing work across multiple areas of an organization’s overall IT Platform/Infrastructure including analysis, development, and administration of IT Systems Software, Hardware, and Databases. Your Responsibilities: Oversee the administration, configuration, and maintenance of the Celonis platform to ensure optimal performance and availability. Collaborates with IS Service Managers, Application Manager, Solution Architect and Specialists to estimate the effort for IS solution/services development, change requests and releases. Is responsible for entire requirements management process. Ensure that the final solution meets business objectives and adds to the bottom line. Utilize Celonis to analyze business processes, identify inefficiencies, and recommend improvements. Manage data integration from various sources into the Celonis platform, ensuring data accuracy and consistency. Provide support and training to end-users, helping them leverage the platform effectively. Work closely with cross-functional teams, including IT, operations, and business units, to understand their needs and deliver tailored solutions in line with organizational guidelines and policies. Stay up to date with the latest developments in process intelligence, data engineering, and Celonis technologies, proposing and implementing best practices to improve the overall data architecture. Provides guidance or support to temporary work teams, guiding and monitoring task completion, sharing expert knowledge and advice without carrying line responsibility. For assigned tasks, executes all actions in IT processes according to agreed RACIS specification. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. Overall 12+ year of experience with minimum of 7 years of experience in managing Celonis or similar process mining platforms. Experience in IT service management (ITSM) practices, including incident, problem, and change management. Experience in IT Applications Management and Service Delivery in multinational companies. Proven experience in managing projects, including planning, execution, and monitoring. Proficiency in SQL and data integration tools, experience in ETL process, and process mining methodologies. Demonstrated ability to manage and engage with cross-functional stakeholders at various levels, ensuring their needs and expectations are met. Strong analytical and problem-solving skills with the ability to interpret complex data sets. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Celonis certification is a plus. Proficiency in both spoken & written English language is required.