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Summary:
The Icertis CLM Application Development Technical Lead is responsible for designing and implementing web applications, programs, and software processes that enhance business operations throughout the entire software development life cycle (SDLC). This role focuses on the development of new software features and the enhancement of existing functionalities within the Icertis Contract Lifecycle Management (CLM) platform, based on insights and requirements provided by the product team. The leader selected for this role will have the responsibility of building Cencora's Icertis CLM Development Center of Excellence, including hiring additional resources, developing standard practices and operating procedures, as well as influencing the overall CLM strategy at Cencora.
As a key player in the development process, the Application Development Lead will ensure product quality through rigorous testing and adherence to best practices. The role involves applying standard techniques, procedures, and criteria to execute a sequence of related software engineering tasks effectively.
Primary Duties & Responsibilities:
Lead Configuration and customization to meet business requirements
Develop and manage contract templates, clauses, workflows, and approval processes
Implement and maintain user roles, permissions, and security settings
Ability to improve and develop Icertis search, reporting and dashboarding
Candidate should have all ICI certifications
Candidate should have multiple years acting as lead functional consultant on multiple implementations
Skilled at gathering business requirements and developing functional specifications accordingly
Experience at developing Icertis test scripts and validating unit testing for functional consultants
Understanding of Icertis OOTB adapters and ongoing maintenance
Ability to facilitate escalation of production issues with Icertis platinum support when necessary
Position Overview: We are seeking a highly skilled and experienced Manager to lead our Icertis CLM (Contract Lifecycle Management) Development and Support Team. The ideal candidate will be responsible for application architecture, solution design, configuration, support, and platform maintenance. This role requires a deep understanding of Icertis CLM, excellent leadership abilities, and a keen eye for detail.
Key Responsibilities:
Application Architecture:
Design and oversee the architecture of Icertis CLM solutions at Cencora
Ensure the architecture aligns with business goals and industry standards.
Guide integration architecture between Icertis and other systems
Collaborate with stakeholders to define technical requirements and specifications.
Solution Design:
Lead the design of Icertis CLM solutions to meet internal client needs.
Develop detailed design documentation and specifications and enforce.
Ensure solutions are scalable, efficient, and maintainable.
Configuration:
Lead configuration and customization to meet business requirements.
Oversee the configuration of Icertis CLM platforms.
Ensure configurations meet business requirements and are optimized for performance.
Manage configuration changes and updates.
Work directly with Icertis partner on necessary customization
Support:
Provide technical support and troubleshooting for Icertis CLM application.
Manage support tickets and ensure timely resolution of issues.
Develop and maintain support documentation and knowledge base.
Facilitate escalation of production issues with Icertis platinum support when necessary.
Platform Maintenance:
Ensure the Icertis CLM platform is up-to-date and functioning optimally.
Perform regular maintenance tasks, including updates, patches, and backups.
Monitor system performance and implement improvements as needed.
Understand Icertis OOTB adapters and manage ongoing maintenance.
Contract Management:
Develop and manage contract templates, clauses, workflows, and approval processes.
Implement and maintain user roles, permissions, and security settings.
Improve and develop Icertis search, reporting, and dashboarding capabilities.
Team Leadership:
Lead and mentor the development and support team.
Foster a collaborative and productive work environment.
Manage team performance, providing feedback and development opportunities.
Project Management:
Plan and manage development and support projects.
Ensure projects are delivered on time, within scope, and within budget.
Communicate project status and issues to stakeholders.
Qualifications:
Bachelor's degree in computer science, Information Technology, or a related field.
Proven experience in managing Icertis CLM development and support teams.
Strong understanding of application architecture and solution design.
Proficiency in configuring and supporting Icertis CLM platforms.
Skilled at gathering business requirements and developing functional specifications accordingly.
Excellent problem-solving and troubleshooting skills.
Strong leadership and team management abilities.
Effective communication and interpersonal skills.
Ability to work in a fast-paced, dynamic environment.
Preferred Qualifications:
All ICI certifications (Icertis Technical Professional, Icertis Functional Professional, Icertis Administrator, Icertis Practitioner).
Multiple years acting as lead functional consultant on multiple implementations.
Experience developing Icertis test scripts and validating unit testing for functional consultants.
Project management certification (e.g., PMP, PRINCE2) - Good to have
.
Experience & Educational Requirements:
Bachelor’s degree in computer science, Information Technology or any other related discipline or equivalent related experience.
With ICI certification, 2 years of min Icertis experience
Without certification 5 years Icertis expertise is mandatory. Overall experience is 5-6+ Years.
Skills & Knowledge:
Behavioral Skills:
Critical Thinking
Detail Oriented
Impact and Influencing
Interpersonal Communication
Multitasking
Problem Solving
Time Management
Technical Skills:
API Design
Cloud Computing Methodologies
Integration Testing & Validation
Programming/Coding
Database Management
Software Development Life Cycle (SDLC)
Technical Documentation
Web Application Infrastructure
Web Development Frameworks
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned