Job Description
IntroductionIn this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact!
Your Role and ResponsibilitiesAs an Associate Developer at IBM, you’ll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include:
- Working on the end-to-end feature development and solving challenges faced in the implementation.
- Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined.
- Being eager to learn new technologies and implementing the same in feature development.
Required Technical and Professional Expertise
- Experience in Implementation, and design ServiceNow CSM solutions
- Experience in CSM Application related integration use cases
- Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage
- Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB
- In-depth experience and solutioning capabilities using Scoped Application
Preferred Technical and Professional Expertise
- Expertise in ServiceNow ITSM product
- Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server
- Should have CSA, CAD and CIS-ITSM Certifications