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Application and Production Support (Windows &Linux )_24/7 - Rotational Shifts

Today 2025/06/29
Other Business Support Services
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Job Description

Application and Production Support (Windows &Linux )_24/7 - Rotational


Shifts


Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 
About this Team:


This team Provide level 1 and level 1.5 support for client-facing systems and applications servers- windows, UNIX, Linux and internet applications with the help of proactive monitoring set up.


What you will be doing:


  • Performs monitoring and operational management functions for associated hardware and software within 24x7 processing environment.
  • Recognizes abnormal processing conditions and makes appropriate response decisions.
  • Follows escalation procedures when appropriate to resolve errors in a timely manner.
  • Makes use of available documentation to resolve errors, identifies and implements documentation gaps with the help of leads.
  • Works closely with leads in bringing process stabilization and enhancement by working on alert

What you bring:


  • Should have 1-3 Years of total Experience.
  • Good in Linux, Windows ,Unix Application Support ,Production Support
  • Working knowledge on event monitoring tools such as Omnibus, Zenoss.
  • Hands on experience of ITSM tools such as SNOW and CMS.
  • Knowledge of Card and Check monitoring using either inhouse or external tools.

Added Bonus if you have:


  • Knowledge of FIS’ products and services
  • Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
  • Knowledge of financial services industry

What we offer you:


  • An exciting opportunity be a part of World’s Leading FinTech Product MNC
  • To be a part of vibrant team and to build up a career on Remote Infrastructure Management space.
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement


FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.


Sourcing Model


Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.


#pridepass



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