APAC & MEA Benefits Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role-
•We are looking for the Benefits Lead to manage PayPal presence in select MEA & APAC countries, also encompassing region wide responsibility in a benefits workstream such as financial management, risk, comms, branding, etc.
•Incumbent professional must possess experience in benefits design and delivery, benefits program management, can be flexible and navigate multiple priorities, is well organized, and can engage with diverse stakeholders.
•Experience in market entry and benefits build projects in newer geographies will be valuable.
•Partnering with regional and country stakeholders, this role manages the full scope of country benefits including health, retirement, life, accident, disability, wellness, and ancillary programs.
•This position will report to the Regional Benefits Director.
Meet our team-
•Global Benefits CoE is the custodian of PayPal’s benefit programs, responsible for end-to-end benefits management including design, delivery, governance & oversight, financials, compliance, market competitiveness of programs and for enabling a compelling value proposition to our existing and potential employee community.
•Partnering with the regional and country stakeholders, benefits team manages the full scope of country benefits including health, retirement, life, accident, disability, wellness, and ancillary programs.
•Benefits CoE ensures that our benefit offerings align with PayPal’s corporate values and leadership principles while delivering holistic and culturally relevant wellness proposition to the organization.
•This is your opportunity to be a part of the team that plays a crucial role in enabling talent attraction, engagement, and retention for the PayPal enterprise, and generate stakeholder value by enabling enhanced benefits management.

Job Description:

Your way to impact-

• Review benefits trends and advise management on the state of benefits for the countries in scope, demonstrating an understanding of the market dynamics, key competitor benefit plan design, and industry trends.
• Partner with the compensation team to drive a comprehensive understanding of the competitive position of all C&B programs.

Your day to day-

• Manage day to day administration and compliance of programs, through internal and vendor partner relationships. Engage as a strategic partner to the business and HR stakeholders.
• Manage relationships with vendors, including monitoring of cost, service levels, processes, and accuracy of data. Lead negotiations with providers including governance, contract compliance, issues management, communications, etc.
• Understand current and emerging market trends, identify potential opportunities and gaps, leverage external best practices and design benefit initiatives that are aligned to our leadership principles and corporate values, yet provide local customization to account for cultural differences.
• Ensure benefit proposals balance PayPal values alignment, affordability, competitiveness, business objectives, and meet all legal requirements. Partner with stakeholders and consultants to ensure benefits and wellness offerings are relevant, flexible, cost-effective, and competitive with local practices and aligned with business and talent strategies.
• Own benefits financial management, supplier relationships, and underlying third party process management.
• Role may also encompass region wide responsibility in a benefits workstream such as benefits financial management, risk & compliance, benefits governance, comms & branding, wellness, time off and leaves management, etc.

What do you need to bring-

• Master’s degree in HR, Business, Finance, or other related areas
• Robust benefits delivery experience (7+ years) in a complex, fast-paced, large global public company environment
• Hands-on experience in managing benefits in the Middle East & African countries will be an added plus
• Experience managing ambiguity and risk (taking the unknown into action)
• Strong communication, organization, collaboration, documentation, and presentation skills
• Vendor management and budget management experience
• Strong project management, process execution, innovation, analytical, and creative problem-solving skills
• Deep commitment to excellent customer service, empathy, and stakeholder engagement
• Demonstrated business and HR acumen
• Flexibility, resiliency, speed, and grace under pressure

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.