Ancillary Specialist

Why join us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Job title - Ancillary Specialist

Department - Ancillary Portfolio Strategy and Growth

Reports to - Julia Mackey

Location - Singapore, Hong Kong, India

Job Summary:

The Ancillary Specialist will work cross-functionally across MillerKnoll Ancillary Brands throughout Asia partnering with sales, brand, product management, A&D, dealers, and customers. With a comprehensive understanding of the entire MillerKnoll Ancillary Portfolio, they will focus on customer needs, craft compelling proposals, and implement a strategic market approach to enhance ancillary sales and exposure in line with MillerKnoll’s growth strategy. The ultimate goal is to increase MillerKnoll ancillary sales through the efforts of the sales teams.

Specific Responsibilities

• Analyse and master the Ancillary landscape across Asia.
• Work cross-functionally to understand and document the available MillerKnoll Ancillary portfolio by region.
• Engage with MillerKnoll sales, brands, dealers, A&D, and clients in the development, preparation, and presentation of Ancillary furniture to articulate a compelling Ancillary offer.
• Understand client buying signals and translate into a compelling Ancillary offer.
• Drive specification by working closely with influencers and clients to grow awareness for MillerKnoll’s Ancillary offering.
• Prepare design, application and specification recommendations, using the appropriate technology and presentation platforms.
• Serve as an expert in the market for the full set of MillerKnoll ancillary brands to assist Design, specification and portfolio navigation.
• Feedback market and competitive insights to inform and advantage our business position.
• Develop ongoing awareness on competitive products portfolios and positioning.
• Support training initiatives for internal and external parties.
• Continually review and advise on Ancillary growth opportunities.
• Engage in the customer conversation.
• Support building Ancillary in the dealer and A&D community.
• Build a strong Internal and external network.

Company Requirements

Health & Safety; ensure that safe working practices are followed. Attend safety briefings, as requested. Take responsibility for your own and your co-workers safety in accordance with The Health & Safety at Work Act 1974, and The Management of Health and Safety at Work Regulation 1999

Compliance; ensure compliance with business systems, processes, certification schemes, regulations and legislation relevant to the scope of your role. Support internal quality controls and audits to demonstrate compliance.

Job holder requirements

Education/ Experience

• Bachelors degree in Design or related field; or an equivalent combination of education and experience.
• 5+ years' experience in a sales and/or design experience
• Contract furniture experience desired.

Skills and Abilities

• Team Player
• Creative Mindset
• Inspirational Leader
• Problem solver
• Strong cross-functional team working experience.
• Experience in nurturing business.
• Proved ability in building relationships and identifying client’s needs.
• Astute commercial awareness with the ability to capitalize on market trends and opportunities.
• Excellent written and communications skills
• Empathetic
• Works well under pressure
• Computer literate

Company Purpose and Values

Design for the good of Humankind

We are difference-makers

We are all extraordinary

We are better together

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.