Analyst - Singapore & Hong Kong Business Support

As the Business Support in our Corporate Tax team, you should have excellent interpersonal skills, attention to detail, strong communication skills, possess a “can-do” attitude, high energy and flexibility to a high-paced deadline driven organization.  In this role you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output. 

You will be responsible for performing an array of business support functions requiring confidentiality, initiative and sound decision making for the executive, their team of managers, and other stakeholders. You bring years of experience being the Business Support while being very adaptable, and welcoming change.

Job Responsibilities:

• Provide Singapore and Hong Kong business support on a day-to-day basis, including management of meeting schedules, travel arrangements and schedules, on-boarding and off-boarding requirements.  Handle all associated logistical aspects.
• Ensure timely resolution of issues, and maintaining open lines of communication with the team and stakeholders.
• Evaluate continuously and suggest process improvement ideas to optimize efficiency and effectiveness across the team.
• Assist with data input, spreadsheet management and presentation preparation.
• Create your own relationships with other business supports across the organization to ensure your management and execution of the business support to the team when the issue is appropriately urgent. 
• Work in a fast paced, ever changing environment and to effectively handle multiple priorities with a calm, professional and willing attitude.
• Process invoices and travel & expense claims for team members in a timely fashion.
• Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures.
• Assist with overflow, special projects, assistant back-up coverage and day-to-day tasks
• Depending on your skillsets, you will also have the opportunity to take on different responsibilities.

Required Qualifications, Capabilities and Skills:

• Minimum of 5 years’ experience in a business support role in a professional or financial services environment.
• Strong inter-personal and partnership skills, i.e. develop relationships with peers, stakeholders, etc.
• Open to take on increased and/or new responsibilities at any time.
• Tact and good judgment in highly confidential situations and proven experience interacting with senior management.
• Able to work independently whilst also operating effectively in a team based environment.
• Ability to adapt procedures, processes and techniques to the completion of assignments. 
• Experience in calendar management.
• Excellent telephone etiquette.
• Strong execution experience with a demonstrated ability to meet and enforce deadlines.
• Strong communication (both written and verbal) skills, effective relationship building skills with the ability to listen well and influence others, attention to detail and positive / proactive attitude.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.