To lead and provide direction and guidance to S4 MM production support team to meet service level agreement
Understand MM related business process, its criticality and responsible to address escalation from business teams timely
Coordinate with business teams and project teams to understand issues, requests and requirements for MM production support team to deliver solutions like issue fixes, business processes, functional specifications and application enhancements
Understand of technical components required to support MM business processes, including integration effort within different functional tracks
Work closely with Solution Architects and Leads of Project Team on implementation of projects, enhancements and change deployment
Work closely with SAP/S4 Security Team for compliance with company policy and best practices for production support team members to use elevated access in SAP/S4 production environment to resolve critical issues
Identify opportunities for improvement in functional and technical processes
Provide regular updates to corresponding business and IT teams on issues, continuous improvement and achievement of team
Align with continues improvement in IT services by good management of incident, problem, change and enhancement
Qualification
4+ years of experience in designing, implementing or production support of SAP Materials Management (MM)
4+ years of experience in implementing or production support of SAP MM in a fashion company, either through SAP AFS, FMS, or S4 Fashion
Experience with design, development and deployment of business processes associated with MM Master Data, Purchasing, Contract/ Outline Agreement, Purchase Pricing, Inventory Management, Stock Transfers, Inbound Logistics
Experience with design, development and deployment of SAP/S4 interfaces through idoc and XML message
Deep knowledge in MM configuration, interfaces and corresponding business processes
Strong team player who can build relationships across business teams and other IT partners to mediate and resolve problems
Experience in continuous process improvements, incident, problem and change management. ITIL Foundation Certificate is advantageous
Experience in ABAP programming is an advantage
LOCATIONBengaluru, IndiaFULL TIME/PART TIMEFull timeCurrent LS&Co Employees, apply via your Workday account.
