Job Title - Analyst - Omnichannel Specialist
Career Level - C3
Introduction to role
As part of the Global Business Services within Global Commercial Operations, the Omnichannel Specialist will be responsible for clearly defining and coordinating the timely execution of high-quality Adobe Campaign programs. This includes establishing relationships with Omnichannel Leaders and Managers and the GCO Operations and Reporting teams to guide the build and execution of marketing programs to healthcare professionals and consumers. The Omnichannel Specialist will implement campaigns that support strategic marketing plans and is accountable for ensuring compliance with all AstraZeneca privacy, opt, quality, and security policies.
The Specialist must be independent and have the courage to do the right thing and work on tough problems. The Specialist must be open about all of the work and the challenges with performing the work, focusing on timely campaign delivery.
Accountabilities
The Omnichannel Specialist has accountability for delivering executional excellence to their assigned brands and is responsible for data integrity, continuous campaign monitoring, and external compliance. The Specialist must have the ability to effectively engage, influence, and educate key stakeholders to efficiently deliver high-quality campaigns. The Specialist must foster stakeholder satisfaction and provide continuous input related to operational improvements and ways of working across teams. The Specialist position requires strong business acumen, understanding of process solutions, customer-centric marketing, and digital marketing.
Essential Skills/Experience
- Experience in delivering Email, Direct mail, SMS, and integrated marketing projects.
- Experience in Digital and Multi-Channel Marketing.
- Project Management Experience.
- Energetic and self-motivated.
- Customer relationship management experience.
- Demonstrated leadership and coordination of teams to deliver a single cohesive strategy.
- Marketing/Brand Management experience.
- Healthcare/Pharmaceutical Experience.
- Media/Advertising Agency Experience.
- Cross-functional experience.
Desirable Skills/Experience
- Data-driven, process-oriented, and collaborative.
- Critical Thinking.
- Leading without Authority.
- Microsoft Office Proficiency (primarily Excel).
- Solid Communication skills.
- Proven Project Management Experience.
- Cross-Commercial interactions.
- Business Analysis.
- JIRA.
- Adobe Campaign.
- Adobe Experience Manager / Web Analytics.
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
At AstraZeneca, you will be part of a team of specialists that is essential to our growth. We are encouraged to apply entrepreneurial and innovative thinking in a creative yet rigorous environment. Our strength lies in our global, diverse network where we work seamlessly together. The business is committed to investing in our growth and development, keeping us ahead of our peers. We value respect, flexibility, and wellbeing, ensuring you feel at home from day one.
Ready to make an impact? Apply now!
Date Posted
Closing Date
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.