Analyst - Knowledge Management

Primary Responsibility: 

The Knowledge Management (KM) team facilitates knowledge sharing and collaboration to ensure the latest intellectual capital related to our offerings and priority industries are available on the global KM repository. The Analyst will support areas of knowledge harvesting, content sanitization and publishing, development, and maintenance of intranet pages on the SharePoint Online platform for dss+ strategic priority Practices and Industries.

You will:

• Work closely with stakeholders to ensure availability of sales collateral and other core intellectual assets for the aligned Practice and/or Industry
• Develop SharePoint intranet pages and ensure content freshness and relevance based on established standards and cadence
• Sanitize and publish priority content aligned with dss+ business priorities and Go-To-Market strategy
• Develop metrics for the aligned Practice and/or Industry to demonstrate currency and relevance of content, its usage and call to action
• Support dss+ consultants with finding information about our past project experience, expertise, or intellectual assets related to a topic
• Setup SharePoint workspaces to enable collaboration within project teams or with dss+ clients

You may also have opportunities to promote knowledge management adoption among consultants/client serving professionals by developing training and influencing communication initiatives. Experience with building and maintaining intranet or KM sites using SharePoint Online will be an advantage.

Desired Skillsets:

• 2-4 years of work experience with at least 2 years’ experience in content curation, sanitization and publishing at a professional services firm
• Effective planning and prioritization skills to achieve outcomes within timelines
• Self-motivated and biased towards efficiency and quality to achieve business outcomes
• Collaborate with team members remotely, and build strong relationships to effectively support the dss+ business
• Enterprising and inquisitive to understand and solve business problems

Other Requirements:

• Experience with implementing taxonomy and improving user search experience
• Experience with implementing custom webparts/SharePoint pages over and above the SharePoint Online out-of-the-box features

Location: PAN India