Analyst, IT Operations

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Description

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to hire Analyst, IT Operations who is based out of in Chennai / Coimbatore location.

The role of the Software Licensing /Compliance Analyst is to support, manage, and administer SAM tool for software, application services and products across the organization. This includes overseeing technology spending, managing a repository of applications, and issuing requests for quote and vendor reports. The role will also define and facilitate communication between LM, Compliance and users in order to deliver software and applications according to plan and within budget, and to ensure licensing compliance.

As a Software Compliance Analyst in Flex Operations and Information Technology department you will be involved in the management of software acquisition, compliance, maintenance renewals, life cycle planning and costing.

Reporting to Manager & the role involves,

What a typical day looks like:

• Facilitate the business needs for ongoing technical support and upgrade protection (SA) on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
• Support the Identification of savings opportunities for renewals, software licensing, and services. Follow through with GLM and Compliance so Flex can obtain identified savings.
• Track compliance activities to report progress to IT community.
• Collect information for budgeting, software compliance & inventory, contract summaries, and cost comparisons.
• Enter and maintain information into the SAM tool to address software compliance & inventory, contracts, and cost. Assist in the development of reporting to address management requirements to obtain information.
• Communicate through email, individual interview, group meetings, and training/presentations to end users.
• Respond to requests from end users, managers, developers, and team members for specific IT Software Asset Management data information.

The experience we’re looking to add to our team:

• Any Bachelor or Master degree with Min 5-8 Yrs of experience in IT Operations.
• Manage/know SAM tool  and concepts related to GLM and compliance.
• Facilitate the internal reviews/audits needs being able to partnership with internal organizations to close gaps.
• Report proactively findings derivative from SAM tool reports.
• Assist in the development of reporting to address management requirements to obtain information.
• Communicate through email, individual interview, group meetings, and presentations to end users.
• Respond to requests from end users, managers, developers, and team members for specific IT Software Compliance Management data information.
• Participate on pertinent process creation to advise and make sure compliance is observed.

What you’ll receive for the great work you provide:

• Health Insurance
• Paid Time Off

NK99

Job Category






ITFlex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.