Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you’ll help drive our vision of accelerating answers—and our commitment to excellence.
Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Do you want to work in Beckman Coulter Life Sciences? Do you enjoy Global IT Support Team? Then read on!
We are currently seeking a IT Onsite Support Engineer who will be responsible for providing IT support to associates in Bangalore (BDC) Sites. This includes PC hardware and software support, infrastructure support and maintenance, network monitoring and maintenance, application support and local telecommunication support. Assists with the overall planning of changes or upgrades and is responsible for their implementation. Will be asked to help with support and work on projects for other sites and/or on regional level.
In this role, you will be responsible for:
·Install, configure, deploy and maintain PC hardware, MS operating systems and software. Provide support for O365 platform (SharePoint, OneDrive, Power BI, etc.). Maintain records of incidents and request in ticketing systems.
·Troubleshoot incidents with computer systems, including hardware and software, messaging, network, printers, telephony, peripheral equipment and accessories; make repair and correction where necessary.
·Work with infrastructure support teams and external contactors to install, configure and deploy servers, network hardware and other infrastructure equipment. Provide hands-on support when required.
·Maintain asset inventory of computers, infrastructure equipment, communication lines, applications, etc. Vendor and contract management. Assist with formulating of IT budget, plan IT expenses throughout the year and coordinate procurement of IT hardware and accessories.
·Participate on local, regional and global projects and process improvement activities, occasionally leading them. Act as a relationship manager between local business representatives and IT organization, translates business needs into IT project offerings.
The required qualifications for the job include:
Bachelor's degree in Computer Science or Computer Engineering or related field.
Experience in working with Medical, Healthcare Organizations
Continuous improvement mindset, with the ability to adapt to changing organizational landscapes.
It would be a plus if you also possess previous experience in:
Experience in IT Ticketing system is a must
Server and networking advanced knowledge are a plus
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.