Analyst HR Benefits

Employee Digital & Service Experience (EDSE) is a best-in-class, Global Employee Solution organization, servicing the entire global population of J.P. Morgan. EDSE provides vital services in the area of Payroll, Benefits, HR Answers, Workforce Analytics (Surveys) and On/Off boarding employees. Our efforts are focused on supporting the firm achieve its strategic priorities by leveraging these core principles: Superior Employee Experience; Operational Excellence; Efficient Global Coverage and Commitment to our People. 

As an Analyst in Benefit Admin team in India, you will be responsible for administration of statutory benefits, non-statutory benefits and stock admin functions for APAC Region. This includes Retirement Fund Admin (DB/DC plans), Fund Management, Statutory Insurance plans, Regulatory payments and reporting, Life, Medical and Accident Insurance Plans admin, Housing benefits processing, Tuition Assistance programs etc. 

Job responsibilities

• Perform Benefits operations to assure superior employee experience, compliance with all regulatory reporting, monthly returns and internal policies and procedures 
• Responsible for critical processes / payroll input / statutory payments
• Follow agreed Standard Operating Procedures (SOP) in day to day operations, manage deliverables as per agreed schedule and look for ways of improving processes
• Co-ordinate with various stakeholders and other functional team for benefits related input
• Ability to identify operational risks, highlight appropriately and identify ways mitigation in a timely manner.
• Handle External and Internal Audits, regulatory annual compliance inspection
• Escalate issues in a timely and effective manner. Analyze the escalations received and come up with appropriate resolutions 
• Lead in process training to develop the team and create effective back ups

Required qualifications, capabilities, and skills

• Bachelor’s Degree with Minimum of 4-5 years of experience.
• Working knowledge of various aspects of HR Operations mainly in the area of employee benefits 
• Working knowledge of Defined Benefits/Defined Contribution schemes, managing insurance plans and other industry provided benefits
• Knowledge of Regulatory, Financial landscape impacting HR areas especially Employee Benefits plans and other HR operations
• Good communication and presentation skills, verbal and written
• Strong analytical skills; detail oriented and problem solving skills. An expert with MS Excel - formulae and functionality to handle large data
• Ability to manage difficult conversations by driving positive outcomes even when the message is difficult to deliver
• Should be flexible to embrace changes with a partnership minded approach

Preferred qualifications, capabilities, and skills

• Familiarity or working experience on International/APAC benefits
• Working experience in Oracle HCM 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.