You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Global Capacity and Contact Management (GCCM) Team sits within the GSG Global Strategy & Enablement (GS&E) Organization and provides the support and delivery of demand forecasting, business finance planning, staff planning, configuration strategy and real time performance management that enables our GSG Leaders and Colleagues to achieve their service level metrics and key performance outcomes.
How will you make an impact in this role?
We are seeking a Data Engineer to help drive the design and development of a robust data infrastructure, through building databases and pipelines that will support our planning processes, Machine Learning use-cases and leadership reporting.
As a Data Engineer, you will be part of a team responsible for the development and execution of world-class advanced analytics projects, leveraging automation and machine learning to enhance and streamline business processes.
You will build scalable solutions that benefit our internal customers – from technical design, prototyping, testing, deploying and monitoring production data. The ideal candidate will have the skills to collaborate in a cross-functional environment – planning, operations, finance, forecasting, data science – to test new ideas and challenge conventions.
Responsibilities: