Analyst - Control Manager - Program, Bangalore

Control Management maintains a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issue Management, and Control Governance & Reporting. 

Job Responsibilities

• The Corporate & Investment Bank Markets Quality Assurance team carries out periodic detective control activity that provides direct insights into the firm activities’ adherence to regulatory requirements, internal policies and procedures, as well as the performance of associated controls. Quality Assurance  is performed after completion of the process or activity in scope. The team is an independent group reviewing and evaluating a sample population. This role covers:
• Execution of Quality Assurance  tests on in-scope Markets processes, including gathering data from source systems and functions, analysing the data, and comparison versus procedures and standards. 
• Documentation of the findings in the agreed format, highlighting any issues with accuracy, consistency, timeliness, and discussing the results with London team, stakeholders.

Required qualifications, capabilities and skills 

• Bachelors’ degree or equivalent preferred 
• 1-3 years’ relevant internship/business experience; financial services industry or background in controls, audit, quality assurance, operational risk management, or compliance preferred 
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) 
• Markets Trading and Sales Business knowledge - ability to understand the business / knowledge of regulation surrounding business 
• Previous QA experience desirable

Preferred qualifications, capabilities and skill

• Communication/presentation - excellent written and oral communication skills 
• Networking - strong interpersonal, collaboration and relationship building skills. Client-service focused team player who operates with a sense of urgency and professionalism 
• Organization - attention to detail with the ability to handle multiple demands and shifting priorities 
• Critical thinking and analytical skills – identify Issues and trends, develop solutions and/or recommendations to address root cause and mitigate operational risk to the firm. Knows when to escalate matters for appropriate resolution 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.