Analyst, Commercial Operations

Analyst, Commercial Operations

Our professionals balance analytical skills, deep market insight and independence to deliver solid, defensible analysis and practical advice to our clients. As an organization, we think globally. We create transparency in an opaque world, and we encourage our people to do the same. That means when you take your place on our team, you’ll discover a supportive and collaborative work environment that empowers you to excel. If you’re ready to share your perspective with the world, then you can make a real impact here. This role will be in Mumbai and the work timings are Monday to Friday 2:30pm – 11pm IST.

Day-to-day responsibilities:

• Create, review, and update various types of questionnaires and RFIs for prospective and existing clients, ensuring that the responses are accurate, complete, and consistent.
• Coordinate with the client services, sales, compliance, and internal firm services teams to gather and verify the information needed for each request.
• Manage the workflow and deadlines of multiple requests simultaneously, prioritizing, and escalating issues as needed.
• Maintain a database of completed questionnaires and RFIs and track the status and progress of each request.
• Identify and implement best practices and process improvements for the questionnaire and RFI function.
• Provide feedback and suggestions on how to enhance the quality and efficiency of the questionnaire and RFI process.

Essential traits:

• Bachelor's degree in business, finance, or related field.
• At least two years of experience in creating, reviewing, and updating questionnaires and RFIs for financial services, professional services firms, or related industry.
• Strong knowledge of the company's products, services, and policies, as well as the regulatory and compliance requirements for the industry.
• Excellent written and verbal communication skills, with attention to detail and accuracy.
• Proficient in Microsoft Office, especially Excel and Word, and other relevant software tools.
• Ability to work independently and collaboratively, with strong organizational and time management skills.
• Ability to handle multiple tasks and projects simultaneously, under tight deadlines and changing priorities.
• Experience using and/or managing proposal management software or similar knowledge base software, preferably Loopio.
• Flexible to work during UK/Europe time zone. 
• Ability to manage confidential, sensitive information

About Kroll 

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll. 

In order to be considered for a position, you must formally apply via careers.kroll.com.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

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