Job Description
CB Business Operations position targeted on delivering end to end operational excellence to safeguard the business, specifically supporting CB’s negative media screening processes, as well as other general EICR program responsibilities such as client travnsfers and other EICR-related approvals (e.g., NAICS Codes).
Core Responsibilities:
- Lead the following processes for CB Business Operations:
- Negative Media Escalations: Review, document, and escalate negative media identified through CB’s screening processes, with a focus on identifying negative media that has the potential to pose reputational risk to JPMC and its clients.
- Assist with the following processes for CCBSI / MMBSI Business Operations on an as needed basis:
- Client Transfers: Review and provide approvals for CB transfers coming into the business with a focus on client selection and AML alert identification.
- NAICS Code Approvals: Review and provide approvals for CB clients when an actual or potential High-Risk Industry NAICS Codes are used for client transfers and new client onboards
- Identify and escalate potential areas of concern from a control perspective, including but not limited to:
- High-risk AML & Reputation Risk industries and client risk factors; client system alerts; previously exited clients; etc.
- Relevant and material negative media
- Appropriate Specialized Industry/Financial Insurance Group (FIG) client coverage
- Liaise with a variety of CB partners such as Bankers, Client Data Management, Business Operations, Client Service, KYC Officers, Finance and Business management, etc.
Required Qualifications:
- Excellent verbal and written communication skills
- Ability to present information in a concise and effective manner
- Strong organizational skills both personally and across working team to meet deadlines in a fast-paced environment
Preferred Qualifications:
- BA/BS degree
- Some familiarity with banking processes and procedures is helpful but not necessary
- Some knowledge of the different types of industries that the Commercial Bank supports
- knowledge of AML/KYC preferred
- Willingness in providing innovative and proactive solutions
- Excellent attention to detail
- Proficient in Microsoft Excel and Teams
- Strong client focus and ability to partner with other internal groups, particularly client coverage
- Independent, self-motivated with an ability to adapt and be flexible in a team environment
- Ability to understand complex client relationships, product usage
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
