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Job Description

You will be part of our customer care team to add your expertise + skills to the delivery of customer excellence.


Your Role You will be utilizing your product + trade knowledge to support business development + diversification to drive business growth. Your Responsibilities

You will do this by working with a variety of internal + external stakeholders whilst focusing on the following key
objectives.


  • To take lead in monitoring + driving sales activities.
  • To proactively identify + nurturing sales-qualified prospects through the pipeline to generate profitable +
    sustainable businesses.
  • To conduct regular reviews of sales leads + customer portfolios with key stakeholders.
  • To conduct market research on pricing + product competitiveness, ensure regular efforts alignment is being
    make with our pricing team.
  • To provide CCL team the customer’s feedback + support on resolutions as required.
  • To take the lead in onboarding + implementation of new customer, ensuring that standard operational
    procedures are update for handing over to our Customer Care Locations (CCL).
  • To maintain + update relevant customer information on internal systems.
  • To focus on customer engagement, satisfaction, retention + reactivation through high levels of service
    quality in close collaboration with the CCL.
Your Skills and Experiences
  • Bachelors Degree is mandatory
  • Prior Experience in Freight Forwarding/ Logistics industry is must
  • Prior experience in Air Logistics Filed Sales and Business Development is must
  • Good Communication skills

Job Details

Job Location
India
Company Industry
Other Business Support Services
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified

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