Agile Digital BA/Senior Business Analyst

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in ~64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

The Group Transformation Centre (GTC) – Wealth and Personal Banking works with Global Businesses and Functions, to accelerate, orchestrate and deliver change outcomes that help HSBC achieve its strategic priorities. The team manages projects globally across the bank using best-in-class execution skills and delivers at pace to achieve the desired business outcomes on large, complex and cross-function projects. The team utilises a design-led approach and Agile Methodology to drive change and translate business intent into clearly defined outcomes. GTC delivers cost effective, flexible and outcome focused transformation through: Robust business analysis - working with the business to conceptualize solutions/operating models. Change adoption activities to seamlessly embed change and drive benefits realisation

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst – WPB GTC Transformation.

In this role, you will:

• Articulates or translates complex information in clear, meaningful and structured way to suit audience.
• Often acts as an expert across multiple projects simultaneously, owning features and guiding the teams on their requirements gathering, design, change or implementation approach.
• Be responsible for implementation management, including planning, controlling and reporting on implementation of the change ‘product’.
• Identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
• Use systemic thinking and creativity in devising solution options by anticipating the issues/ risks and act to mitigate; handle any unforeseen roadblocks swiftly and effectively.
• Be responsible for change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback.