Advisor - Employee Services

The Advisor - Employee Services role with London Stock Exchange Group (LSEG) is an exciting opportunity to be part of a thriving team in a fast-paced global organization. We as part of People Function help grow business through empowering People Leaders and colleagues and enable LSEG to attract and nurture diverse talent, create opportunities for people to grow meaningful careers and operate at their very best. We drive performance by rewarding excellence, develop engagement and provide best in class experience to our colleagues.

Role Profile

Working with the People Services & Solutions Lead within People Function team. Responsible for supporting employee Data Management globally across LSEG and will involve day-to-day HR data administration for countries and entities in scope. Delivers excellence in HR administration and services, resolve queries and provides information and systems administration support to our colleagues and internal customers.

Responsibilities

• Serve as the first point of contact for expert assistance in resolving queries that colleagues, HR and PSS team are unable to address. Should have thorough understanding of HR processes, employee life cycle on Workday and procedures via ServiceNow (case management tool), triage/call out cases to relevant knowledge expert groups as needed and ensure all queries are responded  accurately and within defined SLAs.
• Provide guidance to People Leaders and colleagues on all aspects of the employee life cycle including on-boarding, job changes, leave of absence, off-boarding, HRIS data management, etc.
• Advise people leaders, colleagues and the People Function community on navigation and use of LSEG’s HRIS and importance of self-service.
• Maintaining accurate employee records and supporting compliance with data protection legislation.
• Work closely with specialty groups such as Global Mobility, Benefits, HRBP to provide support and guidance on the International Assignment/Transfer process, internal transfers, data changes and assist with employee data administration.
• Provide data in response to routine requests from employees or internal / external customers.
• Perform all hire to retire processes for multiple locations including but not limited to candidate onboarding, transfers, data changes, internal hires, compensation changes, leavers, international assignments, secondments, leave of absences, regulated role updates, learning and development, time off, Payroll input, etc.
• Ability to guide internal HR team on HRIS Workday steps in creating job requisitions, new joiner onboarding; including generating employment contracts, initiating background checks and employee life cycle.
• Leverage experience and knowledge to complete complex tasks related to HR systems and processes.
• Upholding confidentiality and integrity in handling sensitive colleague information and situations.
• Perform peer reviews for other colleagues within the team for BAU activities.
• Required to cross-train on colleagues’ key responsibilities.
• Process lifecycle changes; including changes to roles, compensation, notice periods, probationary period reviews, working arrangement etc.
• Process leavers; including calculating leave, compensation, bonus, notice period, terminating workers in Workday and any other localizations.
• Investigate and analyse Workday transactions to solve and identify errors/roadblocks to provide resolutions to collaborators.
• Liaising with Payroll teams to ensure joiners, changes and leavers are processed in line with payroll cut off dates.
• Additional activities as required from time to time.
• Other reconciliation and data audit reports from Workday, including processing of data mass load into Workday.
• Conduct regular audits to ensure accuracy of the work performed by the team.
• Act as a Knowledge Expert (KE) to support to team in resolving queries and advise on correct procedures to follow.
• Participate in various People Function harmonization/transformation projects and perform User Acceptance Testing (UAT) to accurately identify bugs/errors so that they could be fixed prior to the launch.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.