Description
Job Description: Adobe certified Expert Workfront Developer (Core), Expert AEM Enhanced Connector, and Professional Project Manager. Cross-trained in AEM Assets and Native Connector. 3 - 5 years of experience supporting large enterprise Workfront implementation and adoption projects. We're looking for an Adobe Workfront expert to join our team in a solution consulting role to help clients adopt the Adobe Marketing Cloud and support business transformation. This is a combined pre-sales and solution leadership role requiring a high-level of technical platform knowledge and practical marketing activation experience. Our Workfront Solutions Lead contributes to the business in three main areas:
Pre-sales Support - Working closely with our growth, alliances, and client service teams to help accelerate the sales process and onboard happy clients. This will include defining marketing technology strategy, roadmaps, and budgets as well as writing proposal and SoWs.
Solution Leadership - Working with our clients in an advisory capacity to help them define solutions and accelerate delivery acting as a product owner, or work in support of a client product owner, on large scale implementations and transformation programs.
Internal Capability Enablement - Working with our internal teams to help accelerate practice growth through knowledge sharing, service definition, training, and partner certification.
The Work This is a complex and challenging role with many aspects that you will need to balance on day to day basis including:
Lead/support new Workfront implementations, existing Workfront implementation assessments, managing/administering Workfront environments, and provide training regarding Workfront functionality.
Leading multiple complex projects for different clients at the same time.
Supporting or leading our teams delivering large programs of work beyond marketing technologies e.g. into areas such as data platforms, analytics, experience platforms, creative/production services etc.
Support new business qualification so that we are focusing on the right types of opportunities.
Providing pre-sales support for growth and client services teams including proposal writing, pitch delivery and statements of work.
This role will include hands-on delivery of solutions. As a solution lead you will act as a product owner, or work in support of a client product owner, on large scale implementations and change management programs. Accountable to a program leadership team you will be responsible for the successful delivery of Workfront implementations as well as business enablement/change management and migration/marketing activation work packages relating to marketing technology. To help our teams achieve successful outcomes, you will need to be resilient, decisive, and work tirelessly to lead solution delivery. This role requires a high-level of flexibility, but day to day responsibilities will typically include:
Organizing and facilitating discovery and requirement capture workshops
Writing Business Requirement Documents (BRD), Epics and Stories
Defining solution and technical architecture
Working with the project manager to define project deliver approach
Owning business objectives and requirements during delivery and co-ordinate dependencies and priorities across multiple teams
Overseeing acceptance testing and issue resolution
Supporting business change including process engineering, role definition, workflow automation and skills transfer
Working with strategy and planning teams to define marketing activation use case that leverage solution capabilities and best practices
Leading marketing activation teams to deliver use cases, customer journeys and campaigns
What we are looking for in you: We are looking for someone from a consultancy background with significant experience of leading CRM and data-driven customer marketing programs, costing solutions, and writing statements of work. You will need to be:
A subject matter expert on all things related to Adobe Workfront
A strong commercial / pre-sales lead
An excellent communicator and business leader
Outcome focused and a strong negotiator and problem solver
Resilient, decisive, and hard working
Capable of mapping out complex solutions in easy-to-understand formats for business leaders and non-technical marketers to grasp
Capable of mapping out and defining complex data solution requirements
A seasoned marketing technology implementation project / managed service lead
Bonus points if:
Evidence of leading multi-platform Adobe solutions as a product owner, technical client service lead or solution consultant
Some experience of digital marketing, CRO, digital analytics, decisioning, campaign planning, creative and UX disciplines
Benefits and Perks at Rightpoint
30 Paid leaves
Public Holidays
Casual and open office environment
Flexible Work Schedule
Family medical insurance
Life insurance
Accidental Insurance
Regular Cultural & Social Events including Diwali Party, Team Parties, Team outings, etc.
Continuous Training, Certifications, and Learning Opportunities First-hand experience dealing with security incidents.
EEO Statement Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
